Frequently Asked Questions
How to order art pieces?
When you want to purchase my art pieces, use the contact form provided above. Or send me an email, don't forget to mention the name of the artwork, screenshot if possible, and we will arrange everything else.
How long does it take to receive a piece?
Once your order details are discussed, the signed piece is send to the respective shipping address you’ve provided. All pieces will be shipped out within 1 - 5 business days, with options for express shipping. I will provide tracking numbers once I send them out.
Are the pieces signed by the Artist?
All pieces are personally signed by the author.
Are there any countries you do not submit to?
There are no limitations to where my artworks are send to. I do offer worldwide shipping. I am not responsible for custom or duty fees incurred at the border, or rejection of the artworks in to the country. You must make sure first if my artwork won't get send back because of the materials or any reason at all, since I have a bad experience for sending wood base artwork to several countries.
What is the care instruction for Coasters and Magnets?
All Coasters and Magnets are cork backing, Do Not soak in water. Easily wipe clean with a soft, lightly damp cloth, Finish with a dry cloth. Do Not put in microwave, oven, or dishwasher. Avoid using harsh or abrasive cleaners.
What is your Return Policy?
Most of my pieces are made to order, therefore I do not offer returns or exchanges. If your package arrives damaged please document immediately with photos and reach out to me within 24 hours of delivery. When it's over 24 hours, I assume there's no issues with the package.
I would recommend having a professional hang your wood artwork as some of the larger ones can get quite heavy.